Services

Our services

Everything within a short walk

From the first swim off the pier to the last hand of blackjack, most of what you need during a stay is a few steps from your room.

Private pier

Swim from the pier in summer or have our boat pick you up from Lugano and Morcote.

Indoor pool

A heated pool with loungers and lake light, open 07:00 – 22:00 all year round.

Spa & wellness

Sauna, steam room and massage rooms. Book treatments at reception a day ahead.

Fitness room

Cardio machines, free weights and a view of Monte San Giorgio, open around the clock.

Terrace restaurant

Ticino dishes and lake fish on the terrace, and a long breakfast until 11:00.

Airport transfers

Lugano Airport is about 20 minutes by car and Milan Malpensa about an hour.

Parking

Covered parking for hotel guests with charging points for electric cars.

Fast Wi-Fi

Fibre Wi-Fi in every room, on the terrace and down on the pier.

18+ Casino & Resort — 18+ Only

The Casinò Acqua

Below the lobby, behind a wall of glass facing the lake, the Casinò Acqua opens every evening at seven. It is a land-based casino with slot machines, roulette, blackjack, baccarat and a poker room, open to hotel guests and visitors aged 18 and over with valid photo ID.

Slots & jackpots

Classic reels, video slots and linked progressive jackpots, with a quiet corner by the windows for those who like a view while they play.

Roulette

Single-zero roulette tables with a range of limits, plus electronic terminals if you prefer to play at your own pace.

Blackjack & baccarat

Card tables dealt by our croupiers every night. Private tables can be booked in the VIP gaming lounge on the mezzanine.

Poker room

Texas Hold’em cash games from Wednesday to Sunday and a monthly tournament. The poker desk keeps the schedule.

  • Opening hoursDaily, 19:00 – 03:00
  • Entry18+ only, photo ID checked at the door
  • Dress codeSmart casual, no sportswear
  • Hotel guestsFree entry and a welcome drink

The lake is waiting.
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